Epic’s “Emmie” Chatbot Enhances the Patient Voice – For Their *Real* Customers

By MICHAEL MILLENSON A Rock Health write-up of this year’s Epic Users Group Meeting captured the artificial intelligence vibe with a play on the names of three new AI chatbots rolled outContinue reading…

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Epic’s “Emmie” Chatbot Enhances the Patient Voice – For Their *Real* Customers

By MICHAEL MILLENSON A Rock Health write-up of this year’s Epic Users Group Meeting captured the artificial intelligence vibe with a play on the names of three new AI chatbots rolled outContinue reading…

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As Shared Decision-Making Ails, AI May Save This Human Interaction

By MICHAEL MILLENSON Shared decision-making between doctors and patients may be “the pinnacle of patient-centered care,” but three new medical journal articles suggest it’s encountering more problems than peaks. Yet counterintuitively, itContinue reading…

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“Health Care” vs. “Healthcare” Signals Change Greater Than Grammar

By MICHAEL MILLENSON “The New Yorker House Style Joins The Internet Age” announced the magazine’s daily newsletter under the byline of Andrew Boynton, whose appropriately old-fashioned title was “Head of Copy.” AmongContinue reading…

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It’s Money That Changes Everything (Or Doesn’t) For Surgeons

By MICHAEL MILLENSON “Money changes everything,” Cyndi Lauper famously sang about love to a pulsating rock ‘n’ roll beat. So, too, when it comes to financial incentives for surgeons, two new studiesContinue reading…

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My Totally Wrong, Expert Predictions for Health Care 2025

By MICHAEL MILLENSON January In a blistering commentary, the American Medical Association’s flagship journal, JAMA, condemns the corrosive effect on patient care of the profit-seeking practices of health insurers. Separately, the organizationContinue reading…

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THCB Gang Episode 148, Monday December 16

Joining Matthew Holt on #THCBGang on Monday December 16 at 1pm PST 4pm EST are patient safety expert Michael Millenson, physician, entrepreneur and technologist Shantanu Nundy; and Digital Health and Emerging Med-Tech PracticeContinue reading…

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THCB Gang Episode 147, Thursday December 5

Joining Matthew Holt (@boltyboy) on #THCBGang on Thursday December 5 at 1pm PST 4pm EST are patient safety expert Michael Millenson, patient advocate & entrepreneur Robin Farmanfarmaian; futurist Jeff Goldsmith; and employer &Continue reading…

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Medicare’s Hidden Information Hurts People & Policy

By MICHAEL MILLENSON Open enrollment season for Medicare, which began Oct. 15 and ends Dec. 7, triggers a deluge of information about various options. Since I’m a health care consultant and researcherContinue reading…

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THCB Gang Episode 143, Friday November 8

Joining Matthew Holt (@boltyboy) on #THCBGang on Friday November 8 are THCB regular writer and ponderer of odd juxtapositions Kim Bellard (@kimbbellard); Principal of Worksite Health Advisors Brian Klepper (@bklepper1); patient safety expert andContinue reading…

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