Michael Millenson enables health care organizations to succeed in turbulent times.

Michael regularly engages with policymakers and leaders of every industry sector, including purchasers, providers and technology and pharmaceutical companies. As president of Health Quality Advisors, he is known for combining deep knowledge of industry trends and best practices with unexpected insights that consistently lead to innovative solutions. For example, working with colleagues, he:

Michael worked with a major regional health plan to develop and execute a strategy to move providers from pay-for-volume to pay-for-value; helped a consultant to group practices formulate a strategy to boost sales of a chronic care improvement service; guided a national media company’s health portal from planning through initial operations; and provided marketing direction for a start-up’s patient engagement tool. He is also co-principal investigator of a research project to identify innovations in patient-centered care by Medicare accountable care organizations.

One theme unites all Health Quality Advisors work: provoking change and promoting better and more cost-effective care.

Health Quality Advisors improves doctor-patient communication.

Better Health ConversationsSM

bhcBetter Health Conversations is a program that engages patients and primary care physicians as partners to make each office visit a more productive and satisfying experience. Developed by Health Quality Advisors in conjunction with the American Medical Group Association and an advisory board of national experts, Better Health Conversations uses evidence-based techniques to focus the office visit and ensure that both patient and provider goals are efficiently achieved.”

“It changed my way of starting conversations with patients.”
– Physician participant

Download a PDF


Connect via twitter  linked_in



“Michael has a wealth of knowledge. His insights about how to frame a service or a product to maximize its acceptability and value in the eye of the client have been of tremendous help in building our value proposition and positioning in the health care market.”
—Ron Goldman
Co-Founder and Chief Executive Officer

“Your expertise and knowledge were foundational as we designed our initiatives to improve the quality and affordability of health care in Massachusetts. Our innovative new payment approach is seen as a model for the state and nation.”
—Andrew Dreyfus
President and Chief Executive Officer
Blue Cross and Blue Shield
of Massachusetts

“We could not have done it without you. You did a fabulous job of making this work. And many Steering Group members remarked on the marvelous quality of the writing in the Connecting for Health Roadmap.”
—Carol Diamond, MD, MPH
Managing Director, Health Program
The Markle Foundation

Past Clients Include:

Blue Cross and Blue Shield
of Massachusetts

Booz Allen Hamilton

Consumers Union

Daiichi Sankyo, Inc.

El Camino Hospital


Markle Foundation



National Rural Electric
Cooperative Association