Michael Millenson enables health care organizations to succeed in turbulent times.

Health Quality Advisors LLC has worked with a broad range of clients from every industry sector, focusing on strategic planning and product development. Michael is known for combining deep knowledge of industry trends and best practices with unexpected insights that consistently lead to innovative solutions. For example, working with colleagues, he:

• Designed a website that enabled workers in rural electric cooperatives to choose high-value care and effective treatments.

• Created a simple tool to improve communication between patients and primary care physicians during office visits. An evaluation by three medical groups found high satisfaction ratings from doctors and patients alike.

• Conducted a targeted review of quality indicators at a large community hospital in order to assess its strenghts and weaknesses compared to competitors. Medical staff leadership quickly used that evidence to support a successful quality improvement program.

• Worked with a major regional health plan to develop and execute a strategy to move providers from pay-for-volume to pay-for-value; helped a consultant to group practices formulate a strategy to boost sales of a chronic care improvement service; guided a national media company’s health portal from planning through initial operations; and provided marketing direction for a start-up’s patient engagement tool.

One theme unites all Health Quality Advisors work: provoking change and promoting better and more cost-effective care.

“Michael has a passion for improving quality and safety.  He was insightful and proved to be a collaborative partner for achieving our strategy and business goals.”

—Holly Rimmasch, RN, Senior Vice President and Chief Clinical Officer, Health Catalyst

“Michael has a wealth of knowledge. His insights about how to frame a service or a product to maximize its acceptability and value in the eye of the client have been of tremendous help in building our value proposition and positioning in the health care market.”

—Ron Goldman, Co-Founder and Chief Executive Officer, Kognito

“As a key member of our ‘kitchen cabinet’…your expertise and knowledge were foundational as we designed as we designed our initiatives to improve the quality and affordability of health care in Massachusetts. Our innovative new payment approach is seen as a model for the state and nation.”

—Andrew Dreyfus, President and Chief Executive Officer, Blue Cross and Blue Shield of Massachusetts

Past clients include

Blue Cross and Blue Shield of Massachusetts

Booz Allen Hamilton

Consumer Reports

Daiichi Sankyo, Inc.

El Camino Hospital


Markle Foundation



National Rural Electric Cooperative Association

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